Smarter Email for Shopify Brands

Your customers aren't
all the same. Your emails
shouldn't be either.

So we don't send them the same email. We use data to craft unique campaigns for every segment of your list, so every subscriber gets an email that actually speaks to them.

New Subscriber
Welcome. Here's What to Try First.
Best Seller
Starter Kit
Shop Best Sellers
Repeat Buyer
New in Your Favorite Category.
Restock Pick
New Arrival
Shop Your Picks
VIP Customer
Early Access. VIPs Only.
Exclusive
Limited Run
Shop Early Access
Built for Shopify & Klaviyo
AI-Driven Segmentation
Data-Powered Personalization
Trusted by D2C Brands

The Problem

Batch and blast is costing
you revenue

Most brands still send the same email to their entire list. That's not a strategy.

01

Same message, every inbox

Repeat buyers get the same email as first-time visitors. High-intent shoppers see the same offer as window-shoppers. Everyone gets the average, and the average is mediocre.

02

Declining engagement, rising unsubscribes

Open rates drop. Click rates stall. Unsubscribes climb. Your list gets fatigued because every email feels generic. The more you send, the worse it gets.

03

Revenue left on the table

Brands are leaving 20-40% of their email revenue unrealized. When you optimize for the average subscriber, you underperform with every segment that isn't average.

04

Agencies don't fix this

Most email agencies still operate the same way: write one email, pick a segment, hit send. Better copy won't fix a structural problem.

What Makes Us Different

One campaign.
Multiple versions.

We use AI to analyze purchase behavior, engagement data, value tiers, and product interests. Then we create unique email variants for each segment. Same send date, same campaign. Completely different emails.

Purchase behavior
Engagement recency
Value tier
Product interest
Book a Discovery Call
First-Time Prospect
Spring Sale Campaign

Your First Order? Here's 15% Off.

Education-first intro with best sellers + new customer incentive.

Best Seller
Starter Kit
15% Off
2-3x Buyer
Spring Sale Campaign

Spring Restock: Your Favorites Are On Sale.

Products from their purchase history + category cross-sells.

Past Purchase
Cross-Sell
Bundle Deal
High-AOV VIP
Spring Sale Campaign

Early Access: Spring Sale Starts Now for VIPs.

48-hour head start, premium product selection, exclusive bundle.

Exclusive
Premium Bundle
Early Access
60-Day Lapsed
Spring Sale Campaign

It's Been a While. Come Back to 20% Off.

Win-back angle with stronger discount + last-purchased items.

Last Purchased
New Arrival
20% Off
Cart Abandoner
Spring Sale Campaign

Still Thinking? Your Cart Just Got Cheaper.

Cart contents + sale discount stacked. Urgency-first messaging.

Cart Item
Sale Price
Selling Fast
38%
Avg. revenue increase
5.2x
Avg. program ROI
2.4x
Higher click rates
120+
Campaigns / month

The Process

From audit to live campaigns
in weeks, not months

01
Week 1

Discovery & Audit

We audit your Klaviyo setup, customer data, and current email program. We find exactly where revenue is leaking and which segments are being ignored.

02
Week 2-3

Strategy & Flows

We build your flow architecture and campaign calendar with segment personalization baked in. Welcome, cart, post-purchase, win-back, and more.

03
Week 3-4

Execution & Launch

Our platform generates on-brand, segment-specific campaigns. Designed to match your identity, reviewed by humans, built to convert.

04
Ongoing

Optimize & Scale

We analyze performance by segment, refine targeting, and continuously improve. Weekly reporting. Monthly strategy reviews. Revenue compounds month over month.

Services

Built for growth

Whether you need flows, campaigns, or a full retention program.

Flow Architecture

Your Klaviyo foundation, built right.

  • Welcome series (multi-path)
  • Abandoned cart & browse
  • Post-purchase & review
  • Win-back & sunset
  • VIP & loyalty triggers
  • Segment-specific variants
Get Started

Full Retention

Maximize lifetime value, end to end.

  • Everything in Flows + Campaigns
  • Dedicated email strategist
  • Monthly performance reviews
  • Advanced segmentation & list health
  • Sale sequence orchestration
  • Deliverability monitoring
Get Started

Not sure which is right? Book a free discovery call and we'll recommend the right fit.

Book a Discovery Call

Segment Personalization

Every piece of the email
adapts to who's reading it

The right products
for the right people

Your repeat skincare buyer shouldn't see the same grid as someone who just signed up. We match products to purchase history, browse behavior, and segment membership. Automatically.

0 Orders
2-3 Orders
High AOV
Best Seller
$29.99
Starter Kit
$49.99
Trial Size
$14.99

Copy that speaks
their language

Prospects need education. Developing customers need cross-sells. Lapsed buyers need urgency. High-value customers need exclusivity. Every variant gets copy written for where that customer is in their journey.

0 Orders

"Here's Why 50,000 Families Trust Us"

Educational, social proof, trust-building

Developing

"Complete Your Collection"

Cross-sell, bundle offers, loyalty perks

Cooling Off

"We Saved Something for You"

Re-engagement, incentive, personal touch

High Value

"Before Anyone Else Sees This"

Exclusivity, early access, premium

Measure what matters,
by segment

See open rates, click rates, and revenue broken down by segment. Not campaign-wide averages. Know exactly which segments drive growth and which need attention.

Revenue per Recipient
High-AOV VIP
$4.82
2-3x Buyers
$3.21
First Purchase
$2.14
Win-Back
$1.58
Cart Abandon
$3.67

Industries

Built for D2C brands on Shopify

Health & Wellness
Beauty & Skincare
Food & Beverage
Home & Kitchen
Supplements
Pet Care
Fashion & Apparel
Outdoor & Sports
Specialty & Niche

For Shopify brands doing $100K-$10M+ in annual revenue with an existing customer base.

What Brands Say

"We went from sending one generic email to our whole list to running segment-specific campaigns in weeks. Our email revenue jumped 34% in the first month."
Sarah Mitchell
Founder
"The emails look like they came from a premium agency. But the real magic is the segmentation. Our VIPs get completely different campaigns now."
James Kowalski
Head of Marketing
"We tried three agencies before EmailCRO. None personalized at the segment level. This is the first time our emails feel relevant to every customer."
Rachel Dominguez
E-commerce Director

FAQ

Common questions

A/B testing sends two random variants to see which performs better. Segment personalization sends deliberately different emails to different audience groups based on behavior, purchase history, and lifecycle stage. It's not a test. It's a strategy.
We recommend a minimum of 5,000 subscribers. But even smaller lists benefit from proper flow architecture and campaign strategy. We'll assess on the discovery call.
Great. We'll audit what you have, find gaps, and optimize. Most brands we onboard have flows leaving money on the table due to wrong triggers, missing segments, or outdated copy.
We analyze your customer data across four dimensions: purchase behavior, engagement recency, value tier, and product interest. Then we create unique email variants for each meaningful segment. Same campaign, different content. All managed through our platform and executed in Klaviyo.
Most brands see measurable revenue improvement within 30 days. Flow setup takes 2-3 weeks. Campaign performance improves progressively as we learn your audience.
Everything. Strategy, copywriting, design, Klaviyo build, scheduling, and optimization. You approve, we execute.
Yes. On our discovery call, we walk through examples of segment-personalized campaigns built for brands similar to yours. No commitment required.

Stop sending the same email
to everyone.

We'll audit your email program and show you exactly how segment personalization can grow your revenue.

Book Your Free Discovery Call

No commitment. No pitch deck. Just a 30-minute conversation.